Maseru · Johannesburg · Southern Africa 24/7 security monitoring 15-minute response SLA
Infrastructure & resilience

Keep critical infrastructure available, recoverable and ready to scale.

End-to-end management for data centres, disaster recovery and colocation - protecting the physical and operational foundations beneath your digital services.

24/7Operations monitoring365-day visibility
99.9%+Availability targetProactive oversight
1U to cageScalable colocationFlexible capacity
Tier IIIDesign approachResilience by design
Data centre management

Every layer managed as one operating environment.

Mapota takes end-to-end accountability for the infrastructure stack, combining physical oversight, systems administration, lifecycle planning and 24/7 operations.

Layer 5

Physical infrastructure & environmental controls

Temperature and humidity monitoring, CRAC/CRAH management, power distribution, UPS, generators and fire suppression.

Layer 4

Network infrastructure

Core switching and routing, firewalls, load balancing, WAN connectivity and bandwidth management.

Layer 3

Compute & server management

Server provisioning, VMware and Hyper-V virtualisation, patching and hardware lifecycle management.

Layer 2

Storage & data management

SAN/NAS management, capacity planning, backup, archive, data tiering and deduplication.

Layer 1

24/7 monitoring & operations centre

Performance dashboards, automated alerting, incident management, escalation and capacity forecasting.

Performance & capacity

Operate today. Plan ahead of tomorrow's demand.

Capacity utilisation, thermal data and workload patterns are continuously analysed to improve performance, reduce avoidable cost and ensure infrastructure scales ahead of business demand.

  • Hardware asset and lifecycle visibility
  • Capacity planning and growth forecasting
  • Performance optimisation and tuning
  • Vendor management and procurement support
  • Technology refresh planning and execution
Disaster recovery

Recovery objectives built around what the business can tolerate.

Mapota defines, implements and tests recovery programmes for cyber incidents, hardware failure and other disruptions - with clear RTO and RPO targets by workload.

Tier 1

Mission critical

RTO: <1 hourRPO: near zero

Hot standby, real-time replication and automated failover where appropriate.

Tier 2

Business critical

RTO: <4 hoursRPO: <1 hour

Warm standby with regular synchronisation and semi-automated recovery.

Tier 3

Standard

RTO: <24 hoursRPO: <4 hours

Cold standby, scheduled backup and documented recovery runbooks.

Tier 4

Non-critical

RTO: <72 hoursRPO: <24 hours

Archive-based restoration within an agreed daily backup window.

Planning & strategy

  • Business impact analysis
  • Application-level RTO and RPO definition
  • Business continuity plan development
  • Crisis communication and escalation planning
  • Regulatory and insurance alignment

Technical implementation

  • Automated cloud and on-premise backup
  • Hot, warm and cold standby environments
  • Real-time data replication
  • Failover system design
  • Tabletop, functional and full-failover testing
An untested plan is not a plan.

Structured recovery exercises validate that people, systems and procedures work as designed, then feed results into the next improvement cycle.

Colocation services

A professional home for the hardware you retain and control.

Secure, carrier-neutral facilities provide the power, cooling, physical security and connectivity needed for resilient infrastructure without the capital cost of building your own data centre.

01

Redundant power

N+1 UPS design, dual feeds, automatic transfer and generator backup for continuous availability.

02

Precision climate control

Hot-aisle/cold-aisle management with closely controlled temperature and humidity.

03

Multi-layer physical security

Biometric access, CCTV, security personnel, controlled entry and individual rack or cage security.

04

Carrier-neutral connectivity

Multiple carrier options, diverse fibre paths, cross-connects and scalable bandwidth.

05

Scalable rack space

Flexible options from 1U hosting through half-rack, full-rack and private cage deployments.

06

Remote hands & smart hands

24/7 on-site support for installation, cabling, power cycling and basic troubleshooting.

Data sovereignty

Keep infrastructure within the jurisdiction you choose.

Facilities in South Africa and Lesotho support local data residency requirements and POPIA-aligned infrastructure decisions.

Start with a conversation

Build resilience into the infrastructure your organisation depends on.

Tell us where the pressure is. We will help you identify the right first step, without forcing a pre-packaged solution.